Frequently asked questions
How can I contact you?
Do you ship worldwide?
Yes we do. We offer free regular shipping within Canada and the United States of America, but we can ship anywhere in the world. Shipping rate may vary depending on where you’re located. We also offer expedited shipping options for those who’d like to receive their order much sooner than the standard time.
Is the information I share on the notes confidential?
Yes, it is 100% confidential. We will never share any of the content you write or upload with anyone, other than for the purpose of printing and packaging your order, unless we receive written consent by you. Any information you share with Scribe & Hide is all 100% secured, and protected. We also only use secure servers.
How much does shipping cost?
We offer FREE regular shipping within Canada and the USA. For any other countries, or expedited shipping options, rates may vary depending on your location. You’ll be able to see the accurate amount on your checkout page.
How long does it take to deliver my order once submitted?
Within Canada & the USA: 2-10 business days. (depending on your shipping option)
Outside Canada & the USA: 8-12 business days.
We also offer expedited / priority shipping at an additional cost, depending on where you’re located. Specific rates can be found on your checkout page.
How personalized are the notes?
The Scribe & Hide platform was specially designed to generate the most personalized notes possible. Some notes may include your partners name, and others might make a reference to a special moment in your lives.
All you have to do is follow our quick and simple process, and we’ll do the rest of the work for you! But as always, you will have full control to personalize the notes as much as you’d like to…
Who writes the notes?
By following our quick and simple 5 step process, Scribe & Hide will basically generate 30 personalized notes for you, which will reflect the information you provided about your partner.
But you can always completely edit each of the notes yourself if you’d like, or leave them as is. The choice is always up to you!
Can I add photos to my notes?
Yes, of course! And we highly recommend it, to give your notes that extra personal touch. You can choose to add a different photo on the back of any notes you’d like. By default though, the Scribe & Hide symbol will be on the back of each of the notes that you do not add a photo to. All of the images will show up in full colour. You can also easily upload pictures from your Facebook, mobile phone, or computer.
Please always upload high-quality images if you’d like them to look sharp.
How do the notes look?
The way each note will look all depends on the themes, and paper types you choose during the creation process.
However, the FRONT of each note will always contain the text, and the BACK on the note will either contain the Foreverly Notes symbol, or an image of your choosing.
What kind of paper types can I choose from?
We offer 3 of the highest quality paper stocks, which you can choose from when creating your notes.
An elegant, smooth, white 120lb eggshell cardstock.
Simple Elegance (Textured)
A fine, white 100lb linen cardstock with a luxurious feel.
Vintage Touch of Nature
ECO-Friendly 120lb smooth sand colour cardstock with a vintage feel.
Generate Your Free Preview Now
Simply let us know your loved one's name by entering it below, and
we’ll help you generate the most beautifully written notes within
minutes! Show them how special they are...